Yeah, so, I could write the most angry, foul language-filled post ever about dealing with the paperwork for maternity leave, but I’m afraid they would kick me off the Internet.
To call it a clusterfuck would be an understatement. It has literally driven me to tears. I actually left a message on some Kaiser employee’s voice mail, in which I broke down and started sobbing in the message. I was mortified by my behavior. I believe I even said, “I’m clearly a big, fat, hormonal pregnancy mess” in the message and apologized for crying. Like I’ve said before, I’m not really an emotional person. It was not my proudest moment.
So, yeah, my work is really on top of these things, but our company was recently acquired by a larger company who has its own maternity plan, so I’m the guinea pig for this office. It’s not really HR’s fault that things have been difficult. It’s been tough to navigate all this company and Kaiser paperwork.
It doesn’t help that Kaiser sends important documents to my old address, even though I have already changed my address with them, AND they make me confirm my current address EVERY SINGLE TIME I go to Kaiser, which is basically every other week.
Slowly but surely, we are getting things figured out. Considering my Sept. 14 is my last day of work before my maternity leave starts, we are cutting it really close. My HR person asked me to call our insurance carrier and confirm a few details, so I gave them call.
When I finally got a real, live person, she confirmed my name and other details.
Her: How can I help you?
Me: I have a question about maternity leave.
Her: Medical or dental?
Me: Umm, do a lot of people take dental maternity leave?
Her: [long pause] Medical or dental?
Me: [sighs] Medical.
Then she proceeded to not help me, which pretty much sums up all my experience in dealing with this maternity leave stuff.